Shipping Policy
At Kevlam Hi Guru Kirpa Pharmaceuticals Pvt. Ltd., we are committed to delivering your Ayurvedic products safely and promptly. Please read our Shipping Policy carefully to understand how we handle deliveries.
📦 Order Processing
Order Processing Time: All orders are processed within 1 to 3 business days (excluding Sundays and public holidays).
You will receive a confirmation email or SMS with tracking details once your order has been shipped.
In case of delays due to stock issues or verification, you will be notified promptly.
🚚 Delivery Timeframe
Metro Cities: 2 – 4 business days
Other Urban Areas: 3 – 6 business days
Remote / Rural Areas: 5 – 8 business days
Delivery timelines may vary depending on your location, courier performance, and external conditions such as weather or public holidays.
📍 Shipping Coverage
We currently ship orders all over India. International shipping is not available at this time.
💸 Shipping Charges
Free Shipping on all orders above ₹[Insert Amount]
For orders below that, a standard shipping fee of ₹[Insert Amount] will apply.
Any shipping charges will be clearly shown during the checkout process before payment.
🔍 Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the delivery status. If you face any issues, please contact our support team with your order ID.
📦 Damaged or Delayed Shipments
If your package arrives damaged or is delayed beyond the expected time:
Contact us within 48 hours of delivery for damage issues (attach photos if possible)
For delayed shipments, we’ll coordinate with our courier partners and keep you updated
❗ Important Notes
Ensure the shipping address and contact number provided are accurate.
We are not responsible for failed deliveries due to incorrect address or recipient unavailability.
In case of re-attempts or return due to failed delivery, additional shipping charges may apply.
📞 Contact Us
For questions regarding your shipment or help tracking your order, please contact: